FAQs

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Watch how to retune your Freeview TV

Watch how to retune your Freeview TV

Watch how to retune your Humax Freeview Recorder

Watch how to retune your Humax Freeview Recorder

Watch how to retune your LG Freeview TV

How to retune your LG Freeview TV

Watch how to retune your Panasonic Freeview TV

Watch how to retune your Panasonic Freeview TV

Watch how to retune your Sony Freeview TV

Watch how to retune your Sony Freeview TV

I'm receiving programming for a different region

In some locations you may have a choice of more than one service...

How to improve my aerial set-up

Check our aerial troubleshooting guide to see how to check your...

Can I get subtitles, and if so, how?

Most programmes are subtitled to help hard-of-hearing viewers and...

What is audio description?

Some programmes are audio described for people with sight...

What is an induction loop?

Induction hearing loop systems reduce or cut out background noise...

What transmitter do I receive a signal from?

To see which transmitter your aerial gets its signals from, put...

How do I find programmes to watch live and on demand?

Freeview Play has on-demand TV built in. You can watch live TV...

Bad weather is affecting my TV signal

Certain weather conditions may sometimes affect your Freeview...

Can I use my existing cables to set up Freeview?

If you want to use existing cables, check they're in good...

A recording didn't work

Problems with recordings are most likely due to an interruption...